Blog Archives

Is Technical Competence Enough?

Posted on July 19, 2022 by Catherine Osborne

“Is it not enough that I am good at my job?” The simple and short answer to this question is, “no!” In 1627, English poet, John Donne, wrote that “no man is an island unto himself.” No matter where we…

Tagged with: behaviour, collaboration, competence, connection, cooperate, development, dysfunctional, engagement, goals, Growth, harmony, influence, leadership, performance, positive, positive presence, productive, team, Technical
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The human factors of Ineffective Communication

Posted on August 24, 2021 by Catherine Osborne

Much of the communication today in business and health care entails an exchange, wherein all parties involved must act as both giver and recipient of information. This exchange ensures that the information is received and the recipient has an opportunity…

Tagged with: behaviours, collaborations, communication, communication partners, conflict, confusion, development, exchange, frustration, giver, health care, interpersonal inadequacies, leader, mindset, recipient
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Leadership Development in Today’s World

Posted on April 9, 2019 by Catherine Osborne

A critical problem in management generally is scarcity of leaders who possess the necessary ‘Influential Leadership’ behaviours that propel organizations to greatness and guide them through significant challenges. There are plenty of managers and leaders who possess superb technical, operational…

Tagged with: behaviours, continuous improvement, development, influential leadership, leadership, management, performance, positive human energy, quality, success, thought patterns, workplace
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The Behaviour Element of Performance Excellence

Posted on April 2, 2019 by Catherine Osborne

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work…

Tagged with: accountable, ambiguous, awareness, behaviour, behaviour habits, challenges, complex, development, dysfunctional behaviours, Excellence, human behaviours, human energy, influential leader, leadership positions, motivation, outcomes, performance, positive presence, thought habits, training
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